LOOKING FOR A DUTY MANAGER! (SPONSORSHIP AVAILABLE)

Are you an experienced and motivated hospitality professional looking to advance your career? One of our clients in Queensland is currently seeking a Duty Manager with strong leadership skills and experience in overseeing daily operations in a fast-paced hospitality environment. Sponsorship is available for the right candidate.

Position Summary: 

• Oversee daily hotel operations, ensuring high-quality service and compliance with brand standards.
• Manage guest arrivals and departures, providing a seamless check-in and check-out experience.
• Address guest inquiries with professionalism, delivering a warm and personalized service.
• Handle complaints and resolve disputes effectively through negotiation and conflict resolution.
• Supervise staffing levels to maintain exceptional guest service while meeting operational and financial objectives.
• Stay well-informed about the hotel and local area, offering expert recommendations to enhance the guest experience.
• Develop and maintain strong relationships with both returning and new guests to drive future bookings and customer loyalty.
• Monitor departmental performance, aligning operations with the hotel’s financial goals and working to achieve or exceed targets.

About You: 

• Relevant experience in a similar managerial role
• Working rights in Australia
• Enthusiastic to escalate your career
• Self-motivated, driven and energized in a fast-paced environment
• Armed with smart solutions and a can-do attitude

For applicants seeking sponsorship, the following criteria must be met in addition to the above:

• Possession of a valid English language certificate is mandatory, with a minimum overall score of 5.5 and no individual component scoring below 5.0 on the IELTS test.
• Successful completion of a Skill Assessment from the appropriate Australian skill assessing authorities (TRA or VETASSESS) may be required, contingent on your passport or the location of your placement.