Job Overview:
We are seeking an experienced and motivated Service Station Manager to oversee the daily operations of our service station. In this role, you will lead a dedicated team, ensuring high-quality customer service and operational efficiency. You will be responsible for meeting sales targets, managing budgets, and maintaining safety and cleanliness standards.
Key Responsibilities:
- Oversee daily operations, including staff management, customer service, and station maintenance.
- Recruit, train, and supervise team members to create a positive and productive work environment.
- Ensure compliance with safety regulations, industry standards, and company policies.
- Monitor stock levels and manage inventory orders to maintain operational efficiency.
- Handle customer inquiries and resolve complaints promptly and professionally.
- Develop and implement strategies to meet sales targets and enhance overall customer experience.
- Prepare financial reports, analyze budgets, and forecast sales to support business objectives.
- Ensure the service station's cleanliness and organization at all times.
Qualifications:
- Proven experience in retail management, preferably within the service station or convenience store industry.
- Strong leadership, organizational, and team-building skills.
- Excellent communication and customer service abilities.
- Ability to multitask and perform well under pressure.
- Familiarity with budgeting, financial reporting, and inventory management.
- Willingness to work flexible hours, including weekends and holidays.
What We Offer:
- Competitive salary and performance-based incentives.
- A supportive, dynamic work environment with opportunities for growth.
- We also consider sponsorship applications for work visas for eligible candidates.