Search profiles

David V.

IT Support Developer Administrator
Melbourne, Victoria, Australia
View resume Unlock resume

Details

English Language Proficiency: Fluent
Job Title: IT Support Developer Administrator
Company Name: Technologica
Start Date: 08/08/2022
Finish Date: Present
Job Summary: • Windows Server Azure Active Directory (AD) management hybrid premises and on the cloud.
• Microsoft 365 Stack (Exchange Online, Intune, Teams, SharePoint, OneDrive) Office M365 Suit (Outlook, Word, Excel, PowerPoint, OneDrive, OneNote) Installation, troubleshooting and license management
• L1 L2 Windows 10 11 laptop and PCs support, L1 L2 MacOS support, L1, L2 Linux support and troubleshooting
• Veeam backup
• VMWare virtualisation
• G-suite
• Networking LAN WAN, Cisco firewall Wi-Fi network troubleshooting
• Basic VOIP & Telephony administration
• Remotely end-user and local support assistance
• Organisational Unit Policies OU and GPO Group Policy Objects
• Computer preparation for workstation network
• DHCP configuration
Managing anti-virus Sophos installation and security updates
• Data recovery from a backup drive
• Deployment of software and conducting system upgrades using Microsoft SCCM.
• Data migration from a legacy repository
• Hardware replacement and upgrade
• Router connection troubleshooting
• Recommendation and implementation of IT security policies
• Hardware - laptops, phones, desktops, tablets for users
• Update content for websites coding in HTML, CSS, PHP, SQL Scripting, and WordPress

Skills

Microsoft 365 |Active Directory AD | L1/ L2 Support | Azure | Windows Operate Systems | Intune |
Microsoft Entra ID | macOS Operate Systems | Linux Operate Systems | VMWare Virtualisation |
Back - Up Veeam | Antivirus and Malware Security | VoIP | Local Support | Remote Support | G –
Suite | Lan Wan – Wi-Fi | DHCP | Hardware troubleshooting | Software troubleshooting | Router |
Hardware Replacement and upgrade | GPO Group Policy Objects | G-suit | Data Migration |

About

Systems engineer with 15 years of comprehensive IT experience, including 5 years as an IT support administrator in Australia. Proven expertise in L1/L2 support, troubleshooting, systems administration, and optimisation. Proactive learner interested in integrating emerging