Details
Ensuring compliance with OSHA, HIPAA, and state standards.
Implement patient acquisition strategies, optimize billing systems, and manage insurance claims to support practice growth.
Spearhead business optimization using Customer-Driven Leadership (CDL) for improved client satisfaction and growth.
Develop KPIs to drive productivity, achieving consistent profit increases and year-over-year growth.
Strengthen market presence and retention through innovative marketing, and represent the practice in negotiations and strategic partnerships, expanding our business network
Recruitment & Hiring: formulae hiring campaigns, interview, and hire qualified candidates.
Employee Onboarding: Guide new hires through orientation and training.
Performance Management: Set goals, evaluate, and support employee growth. Compensation & Benefits: Manage payroll, benefits, and employee incentives. Compliance & Policies: Ensure workplace policies align with legal standards. Employee Relations: Resolve conflicts, foster positive workplace culture. Training & Development: Provide opportunities for skills and career growth. Health & Safety: Maintain a safe, healthy, and productive work environment.
Skills
Business Development & Strategic Leadership
• Strategic Planning on Micro and Macro Levels, aligned with long-term goals
• Business Planning, Market Research, and Competitive Analysis
• Operational Management of Dental and Medical Practices
• Licensing, Legal Compliance, and Policy Implementation
• Innovative and Client-Driven Leadership (CDL) for optimized service alignment
• Real Estate Acquisition, Facility Setup, and Efficiency Planning
• Insurance Claims and Billing System Management
Essential Analytical Skills
• Financial Planning, Budgeting, and Private Financing
• Key Performance Indicator (KPI) Development and Monitoring
• Regulatory Compliance (OSHA, HIPAA, state dental/medical standards)
• Inventory Management and Resource Coordination
• Social Media Strategy, Branding, and Content Creation
• Data-Driven Marketing Strategy and Client Acquisition
• Microsoft Word, Microsoft Excel, and Google Analytics
Leadership & Team Development
• Strong Leadership with Team Engagement and Cohesion
• Recruitment, Hiring, and Onboarding of 10-15+ member teams
• Staff Training, Mentorship, and Performance Development
• High-Level Communication Skills for Client Relations and Conflict Resolution
• Fostering Collaboration and Accountability within Teams
• Productivity Optimization and Workflow Efficiency
Marketing & Community Engagement
• Innovative Client Acquisition and Retention Strategies
• Strategic Community Engagement and Brand Growth
• Expertise in Online Marketing and Networking
• Strong Negotiation Skills and Strategic Partnerships
Veterinary Technical Skills
• Surgical Suite and Equipment Preparation and Sterilization
• Patient Monitoring, Pre-Surgical, and Post-Operative Care
• Anesthesia Monitoring and Medication Administration
• Detailed Record Management for Compliance and Care Continuity
About
Accomplished business executive with a proven track record in strategic development, team leadership, and operational management across business and marketing sectors. Skilled in launching and scaling practices/businesses and ventures by aligning company objectives with market demands, fostering a customer/client-focused approach that drives growth and client satisfaction. Known for leading and mentoring large teams with a collaborative, client-driven leadership style that cultivates high performance and consistency. Adept at optimizing workflows, implementing key performance indicators (KPIs), and enhancing profitability through innovative strategies. Dedicated to continuous improvement and creating an environment of shared success, with a focus on compliance, efficiency, and sustainable growth.
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