We are seeking a friendly, reliable, and experienced Front Desk All-Rounder to join our team at our stunning riverfront hotel in Kangaroo Point. This is a hands-on, multi-functional role suited to someone who enjoys both guest interaction and practical, day-to-day hotel operations.

As the face of the hotel, you will be responsible for delivering excellent guest service while also supporting the smooth operation of the property across front desk, housekeeping coordination, and basic maintenance.

About the Role

• Full-time position (9 days per fortnight), including one weekend day
• Minimum 12-month commitment required
• A varied role combining reception, administration, and operational support

Key Responsibilities

• Welcome guests and manage check-in/check-out processes
• Handle phone calls, emails, and guest inquiries professionally
• Manage reservations, amendments, and cancellations
• Process payments and maintain accurate records
• Coordinate housekeeping, including preparing cleaner rosters and linen orders
• Assist with general cleaning when required
• Carry out basic repair and maintenance tasks as needed

About You

• Previous experience as a receptionist in a 4–5 star hotel environment
• Strong customer service and communication skills
• Well-organised with good attention to detail
• Able to work independently and as part of a small team
• Confident problem solver with a proactive attitude
• Familiar with hotel reservation systems and Microsoft Office
• Basic handyman skills for minor maintenance tasks

Apply Now

If you have the experience and a flexible, hands-on approach, we would love to hear from you.

Experience:

• hotel receptionist: 1 year (Required)

Language:

• Fluent English (Required)

Work Authorisation:

• Australia (Required)

Work Location: In person