Y Motels is an expanding hospitality group operating motels across Queensland. We are committed to providing clean, comfortable accommodation and friendly service to leisure, corporate, and long-stay guests.
We are seeking a reliable, experienced, and hands-on Motel Manager to take full responsibility for the daily operations of one of our regional properties. This is an on-site position, and applicants must be willing to relocate in regional Queensland.
Visa sponsorship is available for the right candidate.
The Role
As Motel Manager, you will be responsible for the smooth day-to-day running of the motel, ensuring high standards of presentation, service, and guest satisfaction.
Key duties include:
Managing daily operations including reception, check-ins/check-outs, and guest enquiries
Overseeing reservations, payments, and front desk procedures
Coordinating housekeeping and maintenance to maintain cleanliness and property standards
Supervising, training, and rostering staff
Handling guest feedback and resolving issues professionally
Monitoring occupancy, revenue, and operating costs
Managing online travel agents (Booking.com, Expedia, etc.) and responding to reviews
Ensuring compliance with WHS, licensing, and legal requirements
Carrying out minor maintenance or general handyman duties when required
About You
Previous experience managing a motel, hotel, or similar accommodation business
Strong customer service skills with a practical, hands-on approach
Ability to lead a small team and manage daily operations independently
Confident using property management systems, online booking platforms, and basic admin tools
Well organised with good time management and problem-solving skills
Flexible availability, including weekends and public holidays
Honest, dependable, and capable of working with minimal supervision
Basic maintenance skills are highly regarded
Suitable for individuals or couples willing to live on-site
Hospitality qualifications and RSA/First Aid certificates are an advantage
Visa Sponsorship
Employer visa sponsorship is available for suitable overseas candidates
Applicants must meet relevant skill, experience, and English language requirements
Long-term employment opportunity with potential for visa extension or permanent pathways