• Our Clients run a busy Motel in central Coast in NSW.
• Looking for a Couple to work for them. (Reception hours are from 8am to 8pm daily.)
• This is a will be a fixed contract and renewable based on your success.
• Managers must have own reliable vehicle but No pets & Not smoking.
• Managers should have valid insurance as contractor with ABN Not employee.
• Free accommodation CAN be provided to right couple and utilities are for the management couple (two adults) only.
• Managers must maintain the residence in good condition. A quarterly property inspection will be conducted by the motel owners.

Responsibilities :

Daily motel operation (Reception hours 8am to 8pm):

• Professional; quality customer service.
• General reception duties including phone, email enquiries.
• Staff rostering and daily housekeeping allocation.
• Staff training for reception and/or housekeeping.
• Staff payroll data collection.
• Laundry duties & linen ordering.
• Room-checking; problem-fixing before new arrival.
• Housekeeping assistance (such as stripping off beds, restocking up linen & towels, removing rubbish)
• Room-cleaning if housekeeping got stuck.
• Marketing the complex by all means.
• Group booking enquires and follow-ups.
• Maintain a positive business relationship with all corporate clients.
• Monitoring Satin, online booking channels & multi-media sites:
• Manage all bookings via phone, email and online.
• Daily settlement & report.
• Debtor and agent accounts maintenance.
• Monthly booking & account reconciliation.
• Filing & cash handling.
• Authorisation & payment follow-ups
• Online reviews, comments & feedback correspondence.
• Multi-media sites updating and monitoring.

General property maintenance:

• Maintain reception, back office, staff kitchen & bathroom, commercial & guest laundries clean, tidy and neat.
• Empty motel bins & monitor commercial waste bins for pickup.
• General problem fixing like changing light bulb, alarm battery, TV & A/C remotes, TV channels, internet facilities and etc …
• Get quote & tradesman arrangement if need.
• Weeds spraying on a regular basis.
• Maintain motel yard, garden & other common area.
• Door mats cleaning, leaves sweeping & plants watering.
• Basic plumbing, painting & maintenance if need.
• Regular a/c filter, exhaust fan, curtains cleaning.
• Monitor stocks & advise the owners for re-ordering.
• Purchase items required from local retailers for maintenance.
• Keep record & communicate with owners regarding all maintenance & cost.