Job Category: Fee Earning

Job Description:

Join Crawford in Adelaide as a Commercial Loss Adjuster and grow your career with the world's largest publicly listed claims management organisation. Manage a diverse portfolio of commercial property claims while gaining exposure to complex work, supported by a collaborative national team and clear career pathways.

Why Join Crawford?

• Competitive salary, annual incentive, and car allowance
• Autonomy in a varied, field-based role
• Paid professional development and loss adjusting studies
• Strong career progression within a global business (70+ countries)

The Opportunity

Based in Adelaide, you will manage commercial property claims end-to-end, from first notification to settlement. You'll balance on-site investigations with office-based claims management, working with policyholders, insurers, and service providers to deliver fair, timely outcomes aligned with regulatory and client standards.

Key Responsibilities

• Manage claims across the full lifecycle
• Conduct site inspections and assess losses
• Review policies and determine coverage and liability
• Liaise with stakeholders throughout the claims process
• Produce clear reports and meet SLAs, KPIs, and compliance requirements
• Negotiate and settle claims within authority

About You

• Experience in commercial claims or loss adjusting
• Strong knowledge of general insurance practices
• Clear communicator with solid report writing skills
• Analytical, organised, and confident managing priorities
• Customer-focused with a professional, empathetic approach
• Comfortable working independently in a field-based role

Key Requirements

• Relevant experience in loss adjusting or commercial claims
• Current driver's licence
• Strong written and verbal communication skills
• Loss adjusting qualifications or relevant professional qualifications (preferred)

Crawford is committed to diversity and inclusion and encourages applications from all backgrounds, including Aboriginal and Torres Strait Islander peoples.

Visa sponsorship and relocation support may be available for exceptional candidates. A national police check is required.