Set amongst 70 acres of manicured gardens, lush countryside and breathtaking mountain views, voco Kirkton Park Hunter Valley offers guests a unique, elevated experience in the heart of wine country. From our regionally inspired cuisine to crafted cocktails and boutique weddings, our food and beverage team plays a crucial role in creating unforgettable moments.
We are looking for a hands-on Full Time Food & Beverage Manager to lead our team across a range of outlets. If you're someone who thrives on the floor, leads by example, and knows how to deliver exceptional guest service while driving team engagement and operational excellence - this could be the perfect next step in your hospitality journey.
You'll play a key role in delivering our superior guest service experience and will respond to guest needs and issues as they arise. You'll supervise, direct, and support our F&B teams with their day-to-day operations, ensuring engagement, development and a consistent standard of excellence throughout all service periods.
Every day is different, but you'll mostly be:
Directing, coaching, and developing a team of committed hospitality professionals
Delivering exceptional guest and corporate experiences by setting high standards and finding new ways to exceed them
Managing food and beverage standards to deliver against our commitment to responsible business practices
Working closely with the General Manager and Finance team to set, monitor and refine budgets and drive revenue
Overseeing daily team performance, coaching and mentoring staff on service standards and guest engagement
Handling guest feedback and resolving issues promptly to ensure a positive experience
Benefits
What We need from you:
At least 2 - 3 years experience in a hotel food & beverage or restaurant leadership position
Extensive beer, wine, and cocktail knowledge
Previous experience with point-of-sale systems, in particular Shiji - Infrasys, would be highly advantageous
Previous experience managing team rosters
A current NSW Responsible Service of Alcohol (RSA) certificate
Excellent verbal and written communication skills
A dynamic, confident, and professional personality with a genuine passion for hospitality
High standard of personal presentation and attention to detail
Flexibility to work across a 7-day rotating roster including nights, weekends and public holidays
We are open to offering visa sponsorship for the right candidate
