Company Description

Epworth HealthCare is Victoria’s largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia’s health system, embracing the latest in evidence-based medicine to pioneer treatments and services for our patients.

Epworth’s values define our approach and our delivery. We pride ourselves on communicating our values and delivering on them in a real and meaningful way. Our Values are Compassion, Accountability, Respect and Excellence. Epworth’s purpose is Every Patient Matters.

Our Vision is Delivering another 100 years of exceptional healthcare and innovation to the Victorian community.

Job Description

Epworth HealthCare's Finance & Business Services division is seeking a motivated and enthusiastic individual to join our team as a Patient Revenue Officer (Support Services).

Responsibilities include:

• Answering and directing phone calls
• Scanning of documents and data entry
• Actioning departmental emails
• Processing of incoming and outgoing mail
• Providing ongoing support to Credit, Billing & Accounts Receivable as required

This is a full time position working 38 hours per week, located within the Epworth Corporate building in Richmond. Starting time is variable between 8 or 9am. Working from home will also be available once fully trained.

Qualifications

Skills & Experience

To be successful in the role you will have:

• Strong computer skills
• A sound knowledge of iPM (desirable)
• Previous customer service, switchboard, or administrative experience in the health sector
• Excellent communication skills, both written and verbal

This position would suit applicants who have excellent communication and interpersonal skills, attention to detail and can work independently.