Description

Reception & Customer Service Administrator

Keim Australia | Sydney Showroom (Matraville)

Looking to kickstart your career somewhere your work actually matters? At Keim Australia, we don’t just sell paint. We are a global business with 147 years of history, offering a proven solution to a modern problem. As the pioneers of natural mineral silicate paints, we provide architectural finishes that can last over a century, contain no harmful toxins, and are genuinely good for the planet.

We are looking for a friendly, motivated Reception & Customer Service Administrator to join our growing Sydney team. Absolutely no prior sales or industry experience is required—we hire for a great attitude and train for skill. If you are passionate about sustainability and want to help shift the design industry away from plastics and chemicals, this is the perfect place to begin your professional journey.

We offer the stability and backing of a 147-year-old global industry leader, combined with the agile, modern, and collaborative energy of our local Sydney team.

The Role: The Heart of the Showroom

This is a dynamic, supportive role where you will be the welcoming face of our brand and the crucial administrative link between our clients, our team, and our production floor.

• First Impressions: Be the professional, welcoming face of Keim at reception. You will greet architects, interior designers, and contractors, ensuring everyone feels at home in our showroom.
• Customer Care & Admin: Answer phone calls and emails with a friendly tone, helping to process basic enquiries and support the team with quotes (we will teach you everything you need to know about our products!).
• Order Coordination: Work closely with our production team to ensure client orders are recorded accurately, tinted perfectly to colour, and dispatched on time.
• Advocate for the Planet: Learn the ropes of sustainable building and help educate clients on why our natural, breathable paints are the future.
• Organisational Guru: Keep our CRM system and front desk running smoothly so the customer journey is flawless from start to finish.

The Ideal Candidate:

• Entry-Level Friendly: You do not need a background in paint, design, or sales. If you are sharp, reliable, and eager to learn, we will provide full, hands-on training.
• Purpose-Driven: You genuinely care about the environment and want to work for a company that prioritises sustainability.
• A Natural Communicator: You are articulate, confident, and enjoy helping people, handling reception duties with a smile.
• Detail-Oriented: You take pride in being organised and can manage administrative tasks efficiently.
• Team Player: You bring a positive, "happy to help" energy to the showroom every day.

Why Build Your Career With Us?

We are a tight-knit, supportive team that values hard work and zero drama. As Keim continues to expand across Australia, we are invested in your professional growth and will actively help you build a rewarding, long-term career in the sustainable design space.

Ready to make an impact? If you want to represent a brand you can genuinely be proud of, apply now.