Arais Care Pty Ltd is a dedicated NDIS service provider committed to delivering high-quality, person-centred support to people living with disability. We empower participants to achieve independence, dignity, social inclusion, and an improved quality of life through compassionate and professional care.
We are currently seeking a dedicated and compassionate Residential Care Officer to join our team in Dirranbandi, Queensland, a remote community. This is an excellent opportunity for an experienced care professional looking to build a rewarding career while making a meaningful difference in the lives of people living with disability.
Key Responsibilities

• Ensure the safety, well-being, and dignity of residents with disability in a residential care setting.
• Assess individual needs of NDIS participants to develop and implement personalised support, training, and life skills programs.
• Support and empower residents to build independence, enhance daily living skills, and improve overall quality of life.
• Facilitate and encourage resident participation in community activities to promote inclusion and social engagement.
• Conduct client interviews to identify personal, emotional, and social challenges impacting their wellbeing.
• Monitor and record resident progress, updating support plans as needed and maintaining accurate documentation.
• Identify local resources and services related to health, housing, employment, and other areas relevant to NDIS participants.
• Deliver structured skill-building and activity programs with limited supervision, both individually and as part of a team.
• Liaise with families, support coordinators, community groups, service providers, and government agencies to ensure coordinated care.
• Provide care and support in group homes and other supported accommodation settings, assisting with daily routines and personal tasks.
• Assist with meal planning, preparation, and cooking according to resident needs and dietary requirements.
• Help residents manage behavioural challenges by implementing Behaviour Support and Management Plans.
• Refer participants to relevant allied health professionals, services, or community supports as appropriate.
• Advocate for residents' rights and preferences in all aspects of care and community engagement.
• Prepare reports, care documentation, and funding submissions in line with NDIS compliance and service requirements.
• Respond to general enquiries, assist with special projects, and contribute to a safe, supportive, and person-centred environment.
• Participate in team meetings, training, supervision, and continuous quality improvement initiatives.
• Work effectively and independently in a remote community environment.

Essential Requirements

• Completed at least a Diploma OR an overseas bachelor degree, preferably in Nursing or a related field; alternatively, at least three years of relevant experience may substitute for formal qualifications.
• Minimum of one (1) year of relevant experience in disability support, residential care, aged care, or community services.
• Willingness to work and live in Dirranbandi, Queensland (Remote).
• Strong interpersonal, communication, and problem-solving skills.
• Ability to work rotating shifts, including weekends, sleepovers, public holidays, and overnight shifts.
• Current First Aid and CPR Certificate.
• Current NDIS Worker Screening Clearance, or ability to obtain.
• Police Clearance Certificate and ability to meet relevant character requirements.
• Ability to work independently and collaboratively within a multidisciplinary team.
• Understanding of person-centred practice and the rights, dignity, and choices of people with disability.

Desirable

• Experience supporting participants with complex behaviours, psychosocial disability, or high-intensity support needs.
• Knowledge and understanding of NDIS Practice Standards.
• Experience with Positive Behaviour Support.
• Medication competency.
• Manual handling training.
• Previous experience working in a rural or remote community.
• Strong ability to adapt to the unique needs and challenges of remote service delivery.