For over 25 years, LEAP Australia has been successfully providing leading engineering software solutions from around the world to a vast range of customers and industries across Australia and New Zealand. As a PTC Platinum Partner, we provide a wide range of PTC solutions: Creo (CAD/CAM/CAE) Windchill (PLM) Codebeamer (ALM) and we are looking for a Senior Application Engineer to join our PTC team. The location for this position is flexible, but will based in one of the LEAP offices in Australia.
The Role
Reporting to the PTC Technical Manager, Application Engineers in our PTC team are responsible for providing pre- and post-sales support to new and existing customers across ANZ. This will include:
Working with the sales team to understand customer requirements, present live software demonstrations and conduct workshops/webinars to support sales & marketing activities.
Performing software implementation services including installation & configuration.
Delivering standard and custom training classes.
Providing on-site and remote technical support for customers.
As a Senior Application Engineer, you will be expected to work on some or all the above tasks independently, or as part of a team.
Experience & Skills
Experience
At least 5 years of recent experience with Creo Parametric.
Knowledge of using Creo with Windchill is preferred.
Demonstrated experience working in a software sales and/or support environment, ideally for a PTC Partner.
Skills
Attention to detail and ability to understand technical information
Excellent written and verbal communication and interpersonal skills.
Be a self-starter, with excellent planning and organisational skills.
Ability to work independently and as part of a team.
Additional Information
Please note: Successful candidates may be required to undergo and satisfactorily complete a National Police Check as part of the recruitment process.
Attractive remuneration and conditions will be afforded to the successful applicant with the appropriate skills, with full details available at interview.
Preference will be given to candidates with an Australian work visa, however outstanding candidates from overseas will be considered for sponsorship.