The Service Technician role is a permanent full-time position based in Innisfail.
As our Service Technician, you will be responsible for delivering outcomes to our customers through quality servicing and repair work. Reporting to the Service Manager, you will contribute to team success and expand your skills, enjoying a variety of work, where no 2 days are the same!
Key responsibilities include, but are not limited to:
Maintaining excellent relationships with customers by ensuring a high level of service and repair work carried out at all time
Completing diagnostics, repairs and service on John Deere machinery and other agricultural equipment including tractors, balers and harvesters to the highest standard with no or minimal rework
Complete all documentation as required in conjunction with work assignments
Accurate and detailed completion of timecards to ensure costs associated with the service/repair are allocated accordingly
Achieve high labour performance targets of 85% and above
Follow any reasonable request to undertake other areas of work and/or training
About you:
Trade Qualified Service Technician (Diesel Mechanic), with experience specific to agricultural machinery
1-2 years of agricultural machinery experience is desirable
Sound fault finding and diagnostic skills with a willingness to learn technology
Ability and willingness to work on and maintain a wide range of machinery
Dedicated to continual learning with a genuine interest in delivering results to our customers
Candidates with John Deere and/or agricultural experience is highly regarded but not essential
Australian work rights and valid driver licence is required
Benefits
An attractive remuneration package and staff discounts
Access to our employee wellbeing and benefits platform where you can enjoy many Pirkx!
Career opportunities through ongoing development opportunities, in-house and with John Deere
Opportunity to become a nationally recognised John Deere Certified Technician
A rewarding and stable career with an Australian owned business
A spot in a genuinely, caring team who build up one another for success!
Visa sponsorship may be offered to suitably qualified candidates